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About Us The Caravan Accessory Store are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
The Caravan Accessory Store
. Knowle Village Business Park Mayles Lane Wickham, Hampshire PO17 5DY United Kingdom
Phone: 01329 834497
Fax: 01329 836 215
Email: info@caravan-accessory-store.com
VAT Number: 816 2798 06
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| Making A Purchase To place an order you may either purchase directly through the store using Paypal, or you may call our order line 01329 834497. We accept payment by cheque, postal order or credit card. Orders can also be received via Fax 01329 836 215. |
Shipping And Handling Please note we only supply via this website to mainland England, Scotland and Wales. Should you require delivery outside this area then please phone 01329 834497 for a quotation.
Your goods should arrive in perfect condition and your order in full. Should you receive any damaged goods please do not sign for them and advise us immediately of the situation.
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| Delivery Schedule We will process your order the same day and where goods are held in stock we will despatch goods the next day. If we do not have an item in stock then we will contact you and advise you when the goods will be despatched. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices listed in this store are in pounds sterling and are inclusive of VAT at the current rate of 17.5% |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee All products supplied by the Caravan Accessory Store are covered by the manufacturer's warranty against defects in materials or manufacturing - normally 12 months. This does not cover general wear and tear, neglect, misuse or other damage to goods.
If you have grounds to make a warranty claim, please call our customer service line 01329 834497. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01329 834497 (International +44 01329 834497) or fax us on 01329 836 215 or write to us at . Knowle Village Business Park Mayles Lane Wickham, Hampshire PO17 5DY United Kingdom |
Privacy Policy The Caravan Accessory Store do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy Where goods are ordered but not required, we reserve the right to refuse the request for return. However, if the goods are in a resaleable condition and in their original packaging, we may authorise the return with a handling charge of 10% or £10.00 whichever is the greater. Delivery will not be re-imbursed.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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